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FAQ

Your safety is our top priority. In order to safely and legally prescribe medication, our physicians need to view photos of the areas you are inquiring to treat. Photos and information submitted are used for evaluation and prescribing purposes.

Orders are shipped directly to the shipping address you submitted in your account. LaserAway Beauty Rx uses a compounding pharmacy that sends to you. Orders cannot be picked up at your local pharmacy.

Hydroquinone is used by dermatologists to lighten hyperpigmentation. Hydroquinone works by slowing the production of melanin within the skin. Melanin is the pigment that gives human skin and hair color. When applied topically, Hydroquinone reduces the appearance of discoloration to create a more even skin tone by inhibiting the activity of tyrosinase, the enzyme that produces melanin.

Hydroquinone is not an overnight fix. Sun exposure is one of the main culprits in the aging process and is cumulative. It takes 4-6 weeks and consistent treatment as directed by your physician to see a difference. Your skin will improve as long as you follow your treatment plan. In order to get maximum results, adhere to sun avoidance and use a broad spectrum sunscreen.

Sources: 

Schwartz, Chelsea et al. “Hydroquinone”  US National Library of Medicine.

“MELASMA: DIAGNOSIS AND TREATMENT” American Academy of Dermatology Association. 

“Rulemaking History for OTC Skin Bleaching Drug Products” FDA US Food & Drug Administration.

 “When Beauty Products Cause Sun Sensitivity” Sun & Skin News. Skin Cancer Foundation.

Hydroquinone is used worldwide. It is regulated within the United States to require a prescription. The medication should be used as directed under the supervision of a licensed physician.

Possible side effects may occur. This includes, but is not limited to: dryness, itching, redness, peeling and irritation where applied topically. Periodic breaks are required with hydroquinone. Hydroquinone may produce ochronosis, a bluish black discoloration of the skin. Prolonged use of hydroquinone and continued sun exposure (not adhering to strict sun avoidance techniques) increase the risk of ochronosis. Periodic breaks are required as needed. This is not a complete list of side effects. Contact your physician for medical advice regarding side effects. 

Please consult with your physician if you have concerns about using other skincare products in your treatment plan and/or other medications. Do not use Hydroquinone when using Benzoyl Peroxide, Micronized Benzoyl Peroxide, Hydrogen Peroxide, or Peroxide products as temporary dark staining can occur when these products are combined.

If you are breastfeeding, pregnant or trying to get pregnant, report this information to your treating physician.

UV radiation, hormone fluctuations, age, inflammation and other sources of injury such as healing from acne can cause hyperpigmentation.

Yes! It is safe for all skin tones.

Yes, it can. Please consult with our medical team on any questions regarding suggested use.

In order for hydroquinone to effectively reduce pigmentation concerns, you need to protect yourself from the sun.

Spending time in the sun increases your risk of skin cancer and early skin aging. To decrease this risk regularly use a broad spectrum sunscreen with a broad spectrum value of 15 or higher. 

Limit time in the sun, especially 10 a.m. - 2 p.m. Use other protective measures including wearing long-sleeve shirts, pants, hats and sunglasses.

Reapply sunscreen at least every two hours, after swimming, excessive perspiration, towel drying or long-term sun exposure.

Each person’s needs may vary, but you should not use Hydroquinone for long periods of time. If you do not see any improvement in 3 months, please check in with your physician on any questions regarding suggested use.

Do not flush down the toilet or pour down the drain unless you are told to do so by your healthcare provider. Check with your pharmacist if you have questions on the best way to throw away your medication. There may be take-back programs in your area.

LaserAway Beauty will keep track of your prescription in your patient file and will send you a reminder so you don’t run out. Or simply log into your account and click on … to start your refill.

LaserAway Beauty cannot fulfill pre-existing prescriptions. When consulting with our physicians, let them know about your prescription medication history. The physician can examine and prescribe if appropriate.

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